STANDARD ROASTING AND COURIER DAYS :
The Good Bean Coffee Roastery are roasting and dispatching every day of the week under normal operating circumstances.
Shipping is €4,95 delivery on the island of Ireland and €6 to mainland UK
TERMS OF DELIVERY
Please allow up to 5 business days for delivery during these challenging times. An Post are very busy due to Covid 19
For us to roast your coffee and have An Post deliver it to you.
When An Post collects your order you will receive an email from us with your tracking number and directions on how to track your order. Be sure to check your spam and/or junk mail.
Please note that we cannot entertain any enquiries until 5 full business days have passed since you placed your order with us.
Please note that An Post do not deliver on weekends or public holidays.
Q: What happens if 5 full business days have passed and I still don’t have my order?
A: In this unlikely scenario please contact us and we will get in touch with our courier to see what the issue is. We will replace your order or offer you a refund if this gets to the very unlikely stage of 10 full business days passing.
Q: What do I do if an item I ordered appears to have broken in transit?
A: If something breaks in transit then please take photos and notify us immediately and include photos of the package and the item that has broken so that we can address the situation swiftly and get a new package out to you ASAP. We may replace it in whole or in part and please note that some boxes may be dented during transit.
You can help An Post deliver to you quickly by :
Putting your Eircode in the order – this really is vital to expedite your delivery
Adding a comment at our checkout if your residence is hard to find or if they can leave it with a neighbour/friend or in your recycling bin if you are out